Your privacy is extremely important to us. This Privacy Policy explains what Personal Data (defined below) we collect, how we use and share that data, and your choices concerning our data practices. Read the following carefully to understand our practices regarding your personal data, before using the Platform or submitting any Personal Data to Shéf,

Please read this Policy before using the Shéf Platform or submitting any personal information to Shéf. This Policy is to be read along with the Terms of Use "Terms".

By using the Platform, you agree to the practices described in this Privacy Policy.


We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:

Personal Data You Provide: We collect Personal Data that you provide to Shéf by (i) filling out required and optional profile information when signing up for the Service, (ii) contacting us by e-mail, or (iii) filling out a contact form on the Service. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it will generally include name, e-mail address, telephone number, location and the financial information necessary to ensure payments can be processed by our payment processor. Accordingly, in addition to this Privacy Policy and our Terms & Conditions, information related to your purchases is also processed according to payment processor's Terms and privacy policy.

Personal Data We Collect Through Our Social Networking site pages: We have pages on Social Networking Sites (“SNS”) like Instagram, Twitter, LinkedIn, and Facebook. When you interact with our Social Networking Site Pages, we will collect Personal Data that you select to provide to us, such as your contact details. In addition, the companies that host our Social Networking Site Pages may provide us with aggregate information and analytics regarding the use of our Social Networking Sites.

Personal Data We Receive Automatically From Your Use of the Platform/Service: When you visit, use and interact with the Platform, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Platform, peak hours of visits, food you order, which page(s) you visit, which links you click, what text you enter, how your mouse moves around the Platform, the domains you come from (e.g.,,, etc.), and which browsers you use to access the Service (e.g., Google Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation patterns. In particular, the following information is created and automatically logged in our systems:

  1. i. Log data: Information that your browser automatically sends whenever you visit the Platform (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Platform.ii. Cookies.
  2. ii. Cookies.
  3. iii. Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
  4. iv. Usage Information: We collect information about how you use our Platform, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.

Cookies: We use cookies to operate and administer our website, gather usage data on our website and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time.

Your Choices. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off and how to modify your web browser's settings on the most popular browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari.

Online Tracking and Do Not Track Signals: We and our third party service providers, including Facebook, may use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the website and use that information to send targeted advertisements.

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the website and you may not be able to benefit from the full functionality of the website.

Advertising networks may collect Personal Data through the use of cookies.

If you access the website and / or App on your mobile device, you may not be able to control tracking technologies through the settings.


We may use Personal Data for the following purposes:

  1. i. To develop new products and services;
  2. ii. To respond to your inquiries, comments, feedback or questions;
  3. iii. To send administrative information to you, for example, information regarding the Platform, requests for feedback, and changes to our terms, conditions, and policies;
  4. iv. To maintain and improve the content and functionality of the Platform;
  5. v. To analyze how you interact with our Platform;
  6. vi. To provide the Platform, including the online marketplace in which individuals can sell homemade food items to customers;
  7. vii. To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties; and
  8. viii. To prevent fraud, criminal activity, or misuses of our Platform, and to ensure the security of our IT systems, architecture and networks.

Marketing. We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you select to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails and/or text messages you receive by updating your settings through your account. In addition, if at any time you do not wish to receive future marketing communications, you may contact us at If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we may still contact you regarding management of your account, other administrative matters, and to respond to your requests.

Aggregated Information. We may aggregate Personal Data and use the aggregated information in an undisclosed form to analyze the effectiveness of our Platform, to improve and add features to our Platform, and for other similar purposes. In addition, from time to time, we may analyze the general behaviour and characteristics of users of our Services and share aggregated and undisclosed information like general user statistics with prospective business partners. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy.


In certain limited circumstances set forth below we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:


We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.


Our Platform is not directed to children who are under the age of 16. Shéf does not knowingly collect Personal Data from children under the age of 16. If you have reason to believe that a child under the age of 16 has provided Personal Data to Shéf through the Platform please contact us at support@yourShé and we will endeavour to delete that information from our databases.


Please log in to your account or contact us at support@yourShé if you need to change or correct your Personal Data.


You use the Platform at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Platform or e-mail. Please keep this in mind when disclosing any Personal Data to Shéf via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Platform, or third party websites.


The Platform may contain links to other websites not operated or controlled by Shéf, including social networking sites (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.


In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Platform, you may be unable to use those features. You can also contact us at support@yourShé to ask us to update or correct your Personal Data.


The Platform and our business may change from time to time. As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Platform or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.


If you have any questions about our Privacy Policy or information practices, please feel free to contact us at

July 8, 2020.

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